Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly — such as your name, email, shipping address, and payment details — when you create an account or place an order. We also automatically collect device information, IP addresses, browser type, and pages visited on our site.
2. How We Use Your Information
Your information is used solely to process and fulfill your orders, send order confirmations and shipping updates, improve our website and services, and communicate promotional offers (only if you opt in). We never sell your personal data to third parties.
3. Cookies & Tracking
We use essential cookies to power your cart and keep you logged in. Optional analytics cookies help us understand how you browse. You can opt out of analytics tracking in your browser settings at any time.
4. Data Sharing
We share your data only with trusted service providers — payment processors (Razorpay), shipping couriers, and cloud infrastructure partners — strictly to fulfill your orders. All partners are contractually bound to GDPR-equivalent data protection standards.
5. Data Retention
We retain your account and order data for 3 years for legal and accounting compliance. You may request deletion of your account and personal data at any time by emailing privacy@thelimitedlab.com.
6. Your Rights
You have the right to access, correct, export, or delete any personal data we hold about you. To exercise any of these rights, contact us at privacy@thelimitedlab.com. We will respond within 30 days.
7. Security
All data is transmitted over HTTPS. Payment information is encrypted by our PCI-DSS-compliant payment processor and is never stored on our servers.
8. Contact
For any privacy concerns or questions, contact our Data Protection Officer at privacy@thelimitedlab.com or by post at our registered address.